{"id":19250,"date":"2026-01-26T05:58:35","date_gmt":"2026-01-26T05:58:35","guid":{"rendered":"https:\/\/vapealps.com\/?page_id=19250"},"modified":"2026-01-26T05:59:09","modified_gmt":"2026-01-26T05:59:09","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/vapealps.com\/pl\/returns-policy\/","title":{"rendered":"Polityka zwrot\u00f3w"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19250\" class=\"elementor elementor-19250\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-76de428 e-flex e-con-boxed e-con e-parent\" data-id=\"76de428\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc0ccfc elementor-widget elementor-widget-html\" data-id=\"fc0ccfc\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"glidevape-returns-wrapper\" style=\"max-width: 1000px; margin: 0 auto; padding: 50px 20px; font-family: inherit; color: #444;\">\r\n\r\n    <div class=\"returns-header\" style=\"text-align: center; margin-bottom: 50px;\">\r\n        <h1 style=\"font-size: 32px; font-weight: 700; color: #333; margin-bottom: 15px;\">Returns & Warranty Policy<\/h1>\r\n        <p style=\"font-size: 16px; color: #666; max-width: 700px; margin: 0 auto;\">\r\n            We want you to be completely satisfied with your purchase from <strong>GlideVape<\/strong>. Below you will find our policies on returning <strong style=\"color: #333;\">vape kits<\/strong>, consumables, and claiming warranties.\r\n        <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"returns-grid\" style=\"display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 30px; margin-bottom: 50px;\">\r\n        \r\n        <div class=\"policy-box\" style=\"background: #fff; padding: 30px; border: 1px solid #eee; border-radius: 8px;\">\r\n            <div style=\"display: flex; align-items: center; margin-bottom: 15px;\">\r\n                <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#2e7d32\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"margin-right: 10px;\"><path d=\"M14 9V5a3 3 0 0 0-3-3l-4 9v11h11.28a2 2 0 0 0 2-1.7l1.38-9a2 2 0 0 0-2-2.3zM7 22H4a2 2 0 0 1-2-2v-7a2 2 0 0 1 2-2h3\"><\/path><\/svg>\r\n                <h3 style=\"font-size: 20px; font-weight: 600; color: #333; margin: 0;\">Unwanted Items (14 Days)<\/h3>\r\n            <\/div>\r\n            <p style=\"font-size: 14px; line-height: 1.6;\">\r\n                Changed your mind? You can return unopened and unused items within <strong>14 days<\/strong> of delivery for a full refund.\r\n            <\/p>\r\n            <ul style=\"font-size: 14px; line-height: 1.6; padding-left: 20px; margin-top: 10px; color: #555;\">\r\n                <li>Items must be in original, sealed packaging.<\/li>\r\n                <li>Customer is responsible for return shipping costs.<\/li>\r\n                <li>Original shipping fees are non-refundable.<\/li>\r\n            <\/ul>\r\n        <\/div>\r\n\r\n        <div class=\"policy-box\" style=\"background: #fff; padding: 30px; border: 1px solid #eee; border-radius: 8px;\">\r\n            <div style=\"display: flex; align-items: center; margin-bottom: 15px;\">\r\n                <svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"#D32F2F\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" style=\"margin-right: 10px;\"><path d=\"M10.29 3.86L1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0z\"><\/path><line x1=\"12\" y1=\"9\" x2=\"12\" y2=\"13\"><\/line><line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"><\/line><\/svg>\r\n                <h3 style=\"font-size: 20px; font-weight: 600; color: #333; margin: 0;\">Faulty \/ Damaged Items<\/h3>\r\n            <\/div>\r\n            <p style=\"font-size: 14px; line-height: 1.6;\">\r\n                If your device is dead on arrival (DOA) or develops a fault, we will replace it free of charge.\r\n            <\/p>\r\n            <ul style=\"font-size: 14px; line-height: 1.6; padding-left: 20px; margin-top: 10px; color: #555;\">\r\n                <li><strong>Vape Mods\/Kits:<\/strong> 3-6 Month Warranty (Manufacturer dependent).<\/li>\r\n                <li><strong>Disposables:<\/strong> Must be reported within 48 hours of receipt.<\/li>\r\n                <li>We cover the return shipping for faulty goods.<\/li>\r\n            <\/ul>\r\n        <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"hygiene-alert\" style=\"background: #fff5f5; border-left: 4px solid #D32F2F; padding: 25px; margin-bottom: 50px;\">\r\n        <h4 style=\"font-size: 18px; font-weight: 700; color: #D32F2F; margin-bottom: 10px;\">\u26a0\ufe0f Important Hygiene Policy<\/h4>\r\n        <p style=\"font-size: 15px; line-height: 1.6; color: #333;\">\r\n            For health and safety reasons, we <strong>cannot accept returns<\/strong> on the following items if the seal has been broken or the packaging opened:\r\n        <\/p>\r\n        <div style=\"display: flex; flex-wrap: wrap; gap: 15px; margin-top: 15px;\">\r\n            <span style=\"background: #fff; padding: 5px 15px; border: 1px solid #ffcdd2; border-radius: 20px; font-size: 13px; font-weight: 600; color: #b71c1c;\">E-Liquids (Opened)<\/span>\r\n            <span style=\"background: #fff; padding: 5px 15px; border: 1px solid #ffcdd2; border-radius: 20px; font-size: 13px; font-weight: 600; color: #b71c1c;\">Disposable Vapes (Opened)<\/span>\r\n            <span style=\"background: #fff; padding: 5px 15px; border: 1px solid #ffcdd2; border-radius: 20px; font-size: 13px; font-weight: 600; color: #b71c1c;\">Coils & Pods (Consumables)<\/span>\r\n        <\/div>\r\n        <p style=\"font-size: 13px; margin-top: 15px; color: #666;\">\r\n            *Exceptions are made only if the item is deemed faulty upon arrival.\r\n        <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"return-process\" style=\"margin-bottom: 50px;\">\r\n        <h3 style=\"font-size: 24px; font-weight: 600; margin-bottom: 30px; text-align: center;\">How to Return an Item<\/h3>\r\n        \r\n        <div style=\"display: flex; flex-wrap: wrap; gap: 20px; justify-content: center;\">\r\n            <div style=\"flex: 1; min-width: 250px; text-align: left; padding: 0 15px;\">\r\n                <span style=\"display: block; font-size: 40px; font-weight: 700; color: #eee; line-height: 1;\">01<\/span>\r\n                <h5 style=\"font-size: 18px; font-weight: 600; margin: 10px 0;\">Contact Support<\/h5>\r\n                <p style=\"font-size: 14px; color: #666;\">Email us at support@vapealps.com with your Order Number and description of the issue (photos\/videos help for faulty items).<\/p>\r\n            <\/div>\r\n\r\n            <div style=\"flex: 1; min-width: 250px; text-align: left; padding: 0 15px;\">\r\n                <span style=\"display: block; font-size: 40px; font-weight: 700; color: #eee; line-height: 1;\">02<\/span>\r\n                <h5 style=\"font-size: 18px; font-weight: 600; margin: 10px 0;\">Receive Authorization<\/h5>\r\n                <p style=\"font-size: 14px; color: #666;\">Our team will review your request. If approved, we will send you an RMA number and return address.<\/p>\r\n            <\/div>\r\n\r\n            <div style=\"flex: 1; min-width: 250px; text-align: left; padding: 0 15px;\">\r\n                <span style=\"display: block; font-size: 40px; font-weight: 700; color: #eee; line-height: 1;\">03<\/span>\r\n                <h5 style=\"font-size: 18px; font-weight: 600; margin: 10px 0;\">Pack & Send<\/h5>\r\n                <p style=\"font-size: 14px; color: #666;\">Pack the items securely. Once received and inspected, your refund or replacement will be processed within 3-5 days.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div style=\"text-align: center; border-top: 1px solid #eee; padding-top: 40px;\">\r\n        <p style=\"margin-bottom: 20px;\">Need to start a return?<\/p>\r\n        <a href=\"\/pl\/contact-us\/\" class=\"btn btn-color-primary btn-style-default btn-shape-round btn-size-medium\">\r\n            CONTACT US NOW\r\n        <\/a>\r\n    <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Warranty Policy We want you to be completely satisfied with your purchase from GlideVape. Below you will find<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19250","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/pages\/19250","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/comments?post=19250"}],"version-history":[{"count":4,"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/pages\/19250\/revisions"}],"predecessor-version":[{"id":19254,"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/pages\/19250\/revisions\/19254"}],"wp:attachment":[{"href":"https:\/\/vapealps.com\/pl\/wp-json\/wp\/v2\/media?parent=19250"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}